socialminder on UserVoice

get someone to proof site copy-e.g.,rust instead of trust? [is now none]

2010-04-02T23:13:29-04:00

xdgdf [is now none]

2010-04-02T23:13:28-04:00

gserg

Use auto-forwarded email rather than asking for my passwords [is now none]

2010-04-02T23:13:28-04:00

I'm never going to give you the password to my two primary email accounts, ever. Doing so is asking for trouble, no matter how trustworthy the company. I don't know what your security measures and employee vetting procedures are like and I'm not going to give you the benefit of the doubt. I suggest that instead of asking for my login details (exposes me to a *massive* security risk since my email accounts are used to verify my identity across the web), and in lieu of proper 3rd party APIs, you set up mailboxes per user and ask users to auto-forward all email to those mailboxes.

examine your sign-up process. I had two friends fail at it. [is now none]

2010-04-02T23:13:19-04:00

Did I just spam my contacts? [is now none]

2010-04-02T23:13:19-04:00

The upgrade page says right at the top of it that we need your help to grow our user base by inviting 15 (+/-) or more of the people in your network. You dont need to accept the list or even accept the upgrade.. it is up to you. Also, at the bottom of the page there were details on the email that was sent out.

spam warning [is now none]

2010-04-02T23:13:19-04:00

I signed up for this to look around, and they spammed all of my contacts. How embarrassing! I learned my lesson, don't repeat my mistake.

Spamming one's address book during registration [is now none]

2010-04-02T23:13:19-04:00

People are complaining about how easy it is to spam an entire address book during registration. I would advise NOT having all contacts selected by default. It's giving a bad first impression for several beta users I've communicated with.

I got a 502 error. Am I signed up or what? [is now none]

2010-04-02T23:13:18-04:00

I got the invite, passed the little "test" and when I tried to move forward, I got a 502 error. I can't seem to login, which makes sense since I never added a password. Do I fill out the form again or what?

Send invite in BCC. [is now none]

2010-04-02T23:13:14-04:00

I receive mine with a lot of other email address so I suppose everyone of those receive mine address too...

why should i enter my gmail password & linkedin password !?! [is now none]

2010-04-02T23:13:14-04:00

come on people still do this ?!?!?! ask users for their email passwords!!!! for a serious start up that want trust from their users, u dun ask users for their passwords , there are API around that could do the same. Google has API and Linkedin too i think . it's amateurish in my point of view

Add a way to opt-out of spam "invitations" from your users [is now none]

2010-04-02T22:28:22-04:00

I keep receiving "invitations" from your users, but have no interest in joining any site which allows such spam.

No more spam [is now none]

2010-04-02T22:28:22-04:00

Add a way to opt-out of spam "invitations" from your users [is now none]

2010-04-02T22:28:22-04:00

I keep receiving "invitations" from your users, but have no interest in joining any site which allows such spam.

not trick us into spamming our contacts - it's embarassing [is now none]

2010-04-02T22:28:05-04:00

sell this to google or a large ISP [is now none]

2010-04-02T22:28:00-04:00

You guys should be on twitter or else [is now none]

2010-04-02T22:27:51-04:00

You guys should be on Twitter defending your company or your done for, seriously. Advice from another startup founder...

guys are just hacking peoples gmail and linked in accounts [is now none]

2010-04-02T22:27:43-04:00

allow less than 15 contacts [is now none]

2010-04-02T22:27:43-04:00

I get the need to expand your base... but I've never used your full service and frankly don't know how useful I'll find it. I'm far less likely to spam 15 of my contacts until I know there's some value here. Maybe I'd send it to a handful of friends that could also check it out, but 15 is just too many... I bailed instead and now I'll probably not use the service at all.

Keep me logged in [is now none]

2010-04-02T22:27:21-04:00

Login seems to drop every time I change screens (e.g., when I come to the feedback tab, or when I toggle back over to my contacts after submitting a comment)

Email notification of contacts in yellow or red status

2009-09-17T15:46:11-04:00

an anonymous user suggested:
I would like to receive a weekly update of my contacts in yellow and red status. Or an option to get notified every time a contact status turns red.

Let people upgrade without bugging contacts. [updated]

2009-04-07T16:45:13-04:00

The idea behind your software is fantastic. Brilliant, really, but you are completely shooting yourself in the foot with your upgrade strategy. By having people spam their contacts to get the free upgrade BEFORE they have experienced the service, they do not have the passion around it that encourages them to shout from the rooftops. Also, an ancillary effect is that you don't get to have the conversation with the users and improve the service to their satisfaction. By doing this, you would get good initial feedback, fix the problem, and turn them into evangelists.

Chris Baum said:

I wrote this idea, not intending it to be anonymous. Thanks for the hard work, SocMinder!

Application could not log in into GMail. Your contacts have [is now completed]

2009-03-29T18:20:13-04:00

I know my credentials are correct, but your service has NEVER worked because it constantly says this: Application could not log in into GMail. Your contacts haven't been updated. Fix THIS NOW!!!1

Application could not log in into GMail. Your contacts have [updated]

2009-03-29T18:19:48-04:00

Your system is BROKEN and DOESN'T work. I have only ever gotten: Application could not log in into GMail. Your contacts haven't been updated. Your system has NEVER worked for me. FIX THIS NOW OR THIS IS USELESS.

socialminder said:

Your account has been deleted.. please try setting up a new account in SocialMinder.
Hope this works!

Application could not log in into GMail. Your contacts have

2009-03-23T23:54:06-04:00

eric.standlee suggested:
Your system is BROKEN and DOESN'T work. I have only ever gotten: Application could not log in into GMail. Your contacts haven't been updated. Your system has NEVER worked for me. FIX THIS NOW OR THIS IS USELESS.

Let people upgrade without bugging contacts.

2009-03-11T15:15:18-04:00

an anonymous user suggested:
The idea behind your software is fantastic. Brilliant, really, but you are completely shooting yourself in the foot with your upgrade strategy. By having people spam their contacts to get the free upgrade BEFORE they have experienced the service, they do not have the passion around it that encourages them to shout from the rooftops. Also, an ancillary effect is that you don't get to have the conversation with the users and improve the service to their satisfaction. By doing this, you would get good initial feedback, fix the problem, and turn them into evangelists.

Other ways of contact [updated]

2009-01-20T21:51:35-05:00

There are more ways to stay in touch with people than email. We need a button to let the system know that we've had a contact with someone in the list: phone, visit, social network message, ...

socialminder said:

You can change the last time that you spoke with someone by logging into the site and clicking on their "Last Contact" field.. it will drop down and you can indicate when you recently contacted them.

enable users to send one email out to all contatcs at a time

2009-01-17T10:23:21-05:00

Export Contacts

2009-01-12T14:57:13-05:00

an anonymous user suggested:
SocialMinder is great. What is great is that they determine who I stay in contact with the most. I have hundreds of contacts but only contact a core group most frequently. I don't want to go through 600 imported gmail contacts on my iphone to call someone. It would be great to export what SocialMinder has done and reimport into Gmail to clean up my contacts, or import into my iPhone. SocialMinder has already determined who I most frequently contact and displays the list. I would be great to download, or export or sync back up with Gmail. I don't know of any other online contact/cleanup management application like this.

associate multiple email address to one account

2009-01-01T11:57:17-05:00

an anonymous user suggested:
I use two Gmail address for my work, I would like to associate them to mine Socialminder account

Add a way to opt-out of spam "invitations" from your users [is now spam]

2008-12-26T09:35:46-05:00

I keep receiving "invitations" from your users, but have no interest in joining any site which allows such spam.

No more spam [is now spam]

2008-12-26T09:35:43-05:00

Add a way to opt-out of spam "invitations" from your users [is now other]

2008-12-26T09:35:38-05:00

I keep receiving "invitations" from your users, but have no interest in joining any site which allows such spam.

Other ways of contact

2008-12-22T05:08:42-05:00

barthox suggested:
There are more ways to stay in touch with people than email. We need a button to let the system know that we've had a contact with someone in the list: phone, visit, social network message, ...

A way to show that I've had a contact with the person

2008-12-22T05:06:02-05:00

barthox suggested:
There are more ways to keep in touch with people than email! We need a button to show a person has been contacted: by phone, through a social network, a visit, ...

ADD IMPORT CSV/VCARD BULK FILES

2008-12-17T12:21:59-05:00

an anonymous user suggested:
I have multiple contacts that are not in gmail. Love to have them to keep track. Thanks! VOTE IT UP PEOPLE!!!!

Take into account gTalk logs. I often chat rather then email

2008-12-16T11:24:26-05:00

an anonymous user suggested:
It's nice to say I haven't emailed someone in a given amount of time. But when I know I talked w/ them less then two days ago... well I think if you take into account conversations in addition to email it'll be more persuasive.

refresh contact info

2008-12-15T12:44:45-05:00

markwallace suggested:
The service should automatically refresh my contact information and when I last contacted everyone if I change my email address. It doesn't seem to do it now, and I can't find how to do it manually. Manual refresh would also be good.

refresh contact information

2008-12-15T12:40:52-05:00

an anonymous user suggested:
When I change my main email address, the service should automatically refresh my contacts and when I last contacted them. It doesn't seem to do it now and I couldn't figure out how to do it manually. Manual refresh would be nice as well.

check other emails or alias.

2008-12-08T21:53:36-05:00

an anonymous user suggested:
As opposed to simply checking the email address in LinkedIn - check for instances of the name so that you are not returning false negatives when people have simply changed email addresses.

Make the news articles in the "news keywords" area clickable

2008-12-08T16:29:51-05:00

an anonymous user suggested:
Once you go into the "news keywords" section on a contact you are shown multiple online news articles. Make those articles clickable.

How Do I Cancel my Account?

2008-11-26T19:15:13-05:00

an anonymous user suggested:
To cancel your account - Login in then go to the Preference menu at the top, and scroll down to "Close My Account" Once you click the Close button and acknowledge that you want to close the account, then your account will be closed. There is no going back so you should be certain that you want to cancel.

Did I just spam my contacts? [is now spam]

2008-11-25T23:04:03-05:00

allow less than 15 contacts [is now other]

2008-11-25T23:02:24-05:00

guys are just hacking peoples gmail and linked in accounts [is now spam]

2008-11-25T23:00:19-05:00

You guys should be on twitter or else [is now spam]

2008-11-25T23:00:09-05:00

You guys should be on Twitter defending your company or your done for, seriously. Advice from another startup founder...

sell this to google or a large ISP [is now spam]

2008-11-25T23:00:02-05:00

xdgdf [is now spam]

2008-11-25T22:59:58-05:00

gserg

Use auto-forwarded email rather than asking for my passwords [is now spam]

2008-11-25T22:59:54-05:00

examine your sign-up process. I had two friends fail at it. [is now spam]

2008-11-25T22:59:42-05:00

get someone to proof site copy-e.g.,rust instead of trust? [is now spam]

2008-11-25T22:59:36-05:00